Terms of Service
Store Name: Chartercast
Address: 1050 Spazier Ave, Unit 3, Glendale, CA 91201, United States
Owner: Tyler Lopez
Support Email: support@chartercast.com
Last Updated: December 23, 2025
Welcome to chartercast.com (the “Site”). These Terms of Service (“Terms”) govern your access to and use of our website, including all content, features, products, and services offered by Chartercast.
By accessing, browsing, or placing an order on this Site, you confirm that you have read, understood, and agree to be legally bound by these Terms, along with our Privacy Policy, Refund Policy, Shipping Policy, and Cookie Policy. If you do not agree to these Terms, please discontinue use of the Site immediately.
1. Eligibility and Use
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Age Requirement: You must be at least 18 years old (or the age of legal majority in your jurisdiction) to use this Site or make a purchase.
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Lawful Use: You agree to use the Site only for lawful purposes. You are prohibited from violating any laws, infringing on third-party rights, or interfering with the security and integrity of the Site.
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Account Accuracy: You represent that all information provided during checkout or account creation is accurate, current, and complete.
2. Nature of the Website
Chartercast is an online retail platform. All content provided is for general informational and commercial purposes. Your use of any information or materials on this Site is entirely at your own risk, as further detailed in our Disclaimer.
3. Products, Pricing, and Availability
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Modifications: We reserve the right to modify, discontinue, or limit the quantity of any product at any time without prior notice.
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Pricing: All prices are listed in U.S. Dollars (USD). While we strive for accuracy, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price, even if the order has been confirmed.
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Colors/Display: We make every effort to display product colors accurately, but we cannot guarantee that your monitor's display will be 100% accurate.
4. Orders and Payment
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Payment Processing: All payments are handled via secure, PCI-compliant third-party processors. Chartercast does not store your full financial details.
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Order Refusal: We reserve the right to refuse or cancel any order for reasons including suspected fraud, unauthorized transactions, or violations of these Terms.
5. Shipping and Risk of Loss
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Delivery: Shipping estimates are provided for convenience and are not guaranteed delivery dates.
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Transfer of Title: The risk of loss and title for all items pass to you upon our delivery of the package to the shipping carrier (USPS, FedEx, UPS, or DHL).
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Address Accuracy: Chartercast is not responsible for lost packages due to incorrect addresses provided by the customer at checkout.
6. Intellectual Property
All content on this Site—including text, graphics, logos, images, and designs—is the property of Chartercast and is protected by United States and international intellectual property laws. You may not reproduce, distribute, or exploit any content without our express written consent.
7. User-Generated Content
If you submit reviews, comments, or photos, you grant Chartercast a non-exclusive, royalty-free, perpetual license to use and display that content for promotional purposes. You represent that your content does not infringe on any third-party rights.
8. Limitation of Liability
To the maximum extent permitted by law, Chartercast shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Chartercast and its affiliates from any claims, losses, or expenses (including attorney fees) resulting from your violation of these Terms or misuse of the Site.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States. Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in California.
11. Changes to Terms
We reserve the right to update these Terms at any time. Changes become effective immediately upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.
Contact Information
For any questions regarding these Terms of Service, please contact us:
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Email: support@chartercast.com
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Address: 1050 Spazier Ave, Unit 3, Glendale, CA 91201, United States
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Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM (EST)